User account management
Learn how to manage your personal information and preferences in Nuvolos.
Edit personal information
Your personal user settings are available on the top right corner Account & Settings menu. 2. Click User Settings in the dropdown.
Your personal information is on the PROFILE tab.
You may change your First and Last name - these are both required fields but do not need to contain your real name.
Click SAVE CHANGES to apply your edits.
The changes will take effect immediately, and you'll see a success confirmation. Your updated name will be reflected throughout the Nuvolos platform.
Nuvolos settings
The NUVOLOS SETTINGS tab lets you personalise your experience, including date/time display formatting and the visibility of in-app integrations.
To open Nuvolos Settings:
Your personal user settings are available on the top right corner Account & Settings menu.
Click User Settings in the dropdown.
Click on the NUVOLOS SETTINGS tab.
Date time
Always timestamp
When enabled, all date/time values are shown as absolute timestamps (e.g. "2025-09-29 Time: 16:53 GMT+2"). When disabled, recent events use relative expressions (e.g. "5 minutes ago").
AI & Integrations
Nuvolos integrates two tools to assist you while working on the platform. You can enable or disable each one independently from the User Settings > Nuvolos Settings > AI & Integrations tab.
AI Assistant
The in-app AI assistant that helps you navigate Nuvolos and complete tasks faster. Click Disable to hide it, or Enable to bring it back.
Nuvolos Support
Connects you with the Nuvolos support team for live chat. Click Disable to hide the chat launcher, or Enable to show it again.
AI Assistant on the application screen
The AI Assistant is automatically hidden while you have an application open, so it does not interfere with your work. It reappears when you navigate away from the application screen. We want to stress that AI Assistant has no access to your work.
You can always ask AI Assistant to get you through to a human, which will then connect you to our Nuvolos Support Team.
If the AI Assistant is disabled or fails to load, the Support live-chat launcher is shown automatically as a fallback so you can still reach support.
Changes to these settings take effect immediately and are saved to your account.
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