I can't delete a snapshot

If you are unable to delete a snapshot, consider the following possible causes.

• You do not have permission to delete a snapshot.

To delete a snapshot, you must have the Instance Editor role. If you do not have this role, ask an Instance Editor to delete the snapshot for you, or request an invitation to become an Instance Editor.

• You have lost connection to the internet.

If your internet connection is interrupted, the server may not receive your request to delete the snapshot. Once your connection is restored, refresh the page and try again.

• There has been a server-side error and the snapshot deletion request was not properly processed by Nuvolos.

In rare cases, a server-side error may prevent the deletion request from being processed correctly. Wait a few moments, then try deleting the snapshot again.

If none of the above steps resolve the issue, please contact support at [email protected].