I can't invite admins to my space

If you are unable to invite space administrators, consider the following possible causes.

  • You don't have the right permission to invite space administrators.

To invite space administrators, you must already hold the space administrator role. If you do not have that role, ask an existing space administrator either to grant you the role or to send the invitations on your behalf.

  • One or more of the provided emails is invalid.

Ensure that the email address entered for each user is correct.

  • You are inviting users to a deleted space.

The space may no longer exist because it was deleted by a space administrator.

  • You have lost connection to the internet.

If your internet connection is interrupted, the server may not receive your invitation request, and the invitations may not be sent. Once your connection is restored, refresh the page and try inviting the users again.

  • There has been a server-side error and the invitation request was not properly served by Nuvolos.

In rare cases, a server-side error may prevent the invitation request from being processed correctly, which can stop you from inviting space administrators. Wait a few minutes, refresh the page, and then try again.

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If none of the above steps resolve the issue, please contact support at [email protected]envelope.

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