I haven't received the invitation email

If you have been invited to join Nuvolos but have not received the invitation email, use the following troubleshooting steps.

• Check the Spam or Junk Mail folder.

• Search for an email with the title “Nuvolos has sent you an invitation”.

• Wait a few minutes for the invitation email to arrive.

• Contact your organization administrator, instructor, or the person who invited you to confirm that you were included in the list of invitees and that the correct email address was used.

• If you have used link-based signup, try again in case the email address was entered incorrectly.

If you have tried the steps above and still have not received the invitation email, please contact us at [email protected].