# I can't create an instance

* **You do not have permission to create an instance.**

To create an instance, you must hold the space administrator role. If you do not have that role, contact a space administrator and ask them to create the instance or grant you the required access.

* **You followed the wrong steps for creating an instance.**

Ensure that you are following the correct procedure for creating an instance. For more information, see the relevant [documentation](/administration/instance-management.md#create-a-new-instance).

* **You have lost connection to the internet.**

If your internet connection is interrupted, the server may not receive your request to create the instance. Once your connection is restored, refresh the page and try again.

* **There has been a server-side error and the space creation request was not properly processed by Nuvolos.**

In rare cases, a server-side error may prevent the request from being processed correctly. Wait a few moments, then try creating the instance again.

{% hint style="info" %}
If none of the above steps resolve the issue, please contact support at [**support@nuvolos.cloud**](mailto:support@nuvolos.cloud)**.**
{% endhint %}


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