I forgot my password

If you forget your Nuvolos password, you can reset it by following these steps:

1. On the login page, click Don’t remember your password? Then enter your Contact email. A password reset link will be sent to that address.

2. When creating a new password, ensure that it meets the following requirements:

   1. Do not use a password you have used previously.

   2. Do not use a password with your name in it.

   3. The password must:

      1. be at least 9 characters long,

      2. start with a letter or a number,

      3. contain at least one lowercase letter,

      4. contain at least one uppercase letter,

      5. contain at least one number,

      6. contain at least one special character from the following set: !#$%^&().-=_+:

3. After resetting your password, return to the Nuvolos sign-in page and sign in with your new password.

If you do not remember the email address used to create your Nuvolos account, contact the support team at [email protected].