I can't create an instance

If you are unable to create a new instance, consider the following possible causes.

• You do not have permission to create an instance.

To create an instance, you must hold the space administrator role. If you do not have that role, contact a space administrator and ask them to create the instance or grant you the required access.

• You followed the wrong steps for creating an instance.

Ensure that you are following the correct procedure for creating an instance. For more information, see the relevant documentation.

• You have lost connection to the internet.

If your internet connection is interrupted, the server may not receive your request to create the instance. Once your connection is restored, refresh the page and try again.

• There has been a server-side error and the space creation request was not properly processed by Nuvolos.

In rare cases, a server-side error may prevent the request from being processed correctly. Wait a few moments, then try creating the instance again.

If none of the above steps resolve the issue, please contact support at [email protected].